Privacy Policy

At Ryde Auto, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website and services, including our SMS communications.

1. Information We Collect

We collect personal information that you provide to us when you:

  • Use our services
  • Submit forms (e.g., for inquiries or service requests)
  • Subscribe to our newsletters or SMS notifications

The types of information we may collect include:

  • Name
  • Contact information (e.g., phone number, email address)
  • Vehicle preferences
  • Other relevant details needed to assist with your auto brokerage needs

2. How We Use Your Information

The personal information we collect is used to:

  • Provide and improve our services
  • Respond to your inquiries
  • Process your requests
  • Send updates and information related to Ryde Auto services
  • Communicate via SMS to notify you of appointment reminders, promotions, or updates

3. SMS Communication

By providing your phone number and opting in, you agree to receive SMS messages from Ryde Auto. These messages may include:

  • Appointment confirmations and reminders
  • Promotions and special offers
  • Updates about your vehicle or service requests

You can opt-out of SMS communications at any time by replying “STOP” to any message. Standard message and data rates may apply.

4. How We Share Your Information

Ryde Auto does not sell, trade, or rent your personal information to third parties. We may share your information:

  • With service providers who help us operate our business, including communications and marketing platforms
  • If required by law or to protect the safety and security of Ryde Auto, our customers, or others

5. Security of Your Information

We take reasonable precautions to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access and request a copy of your personal data
  • Correct or update your personal information
  • Request that we delete your personal information, subject to certain legal obligations

7. Cookies and Tracking Technologies

We may use cookies or similar technologies to enhance your experience on our website and to analyze how users interact with our site. You can adjust your browser settings to refuse cookies if you prefer.

8. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be reflected on this page, and significant updates may be communicated through other channels such as email or SMS.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

  • Email: info@ryde.auto
  • Phone: +1 949-919-6090